YR News

Celebrating 25 Years in Business

It’s been 25 years since we opened our doors.  We are so proud and grateful to arrive at this milestone.  25-years in existence is an accomplishment for any business regardless of what type.  It’s a long time…a quarter-century!  In that time a baby becomes a university graduate.  A field grows into a forest.  First encounters can become lifelong relationships.  Mobile phones turn into powerful smartphones.  Cars can learn to drive themselves, and without gas!  Driving to rent a movie evolves into selecting a movie from your couch with a few clicks.  A penny can become obsolete.  Memories of Mario Lemieux are replaced by Connor McDavid.  You get the picture…a lot can change and despite all of that, York Rehab has continued to welcome and treat patients year after year.

We too have grown and changed as a chiropody and physiotherapy practice.  In the last 5 years alone, we’ve completed another round of modernizing equipment, acquired new treatment technology and gained additional square footage for a Fitness Studio and to host Professional Training Courses (attendees coming from across Canada and the US).  The clinic underwent a major renovation 2 years ago.  We are still very excited about the clinic’s facelift – it’s brighter, the number of private rooms has increased and we just love the colour of the walls.  If you’ve experienced our new look, don’t be shy to compliment – we enjoy hearing “the love” every single time.

Shiny and new is nice but our growth and success are more than just about new flooring and paint.  Over the last several years we have grown our pursuit of excellence in learning and applying the McKenzie Method of Mechanical Diagnosis and Therapy (MDT).  A method of treatment where once the therapist identifies the cure, education can guide a patient in their own self-care leading towards a more rapid recovery and lower healthcare costs.  Another exciting development is that we now have an onsite Certified Lymphedema Therapist.  Lymphedema a chronic condition that can cause significant discomfort and disability, is poorly understood.  Those who it affects have a difficult time accessing treatment, often leading to more serious complications.  Early treatment greatly reduces the likelihood of poor outcomes.  We continue to focus on building awareness and access to treatment.

Over the lifespan of our business, there have been many changes but there have also been important things that have remained unchanged.  We are incredibly proud of constants like:

  • One-to-one patient/therapist ratio.  Our therapists are hands-on; the therapist delivers all aspects of treatment.  The treating Physio always sees exactly how you are responding allowing them to modify and progress treatment so that you see optimal results.
  • One of our guiding principles when it comes to treatment is safe but efficient recovery – we aim to treat you in as short a time frame as possible so you can get back to what you enjoy.  Efficient, effective patient recovery is our focus, not billing to max out your health insurance coverage.
  • Our treatment area includes curtained and fully enclosed rooms – full privacy for a patient is always an option.
  • Our facility has all the exercise equipment one would need to recover from an injury – we are a one-stop shop.
  • We are a multi-disciplinary clinic: Physiotherapy, Chiropody, Occupational Therapy and Massage Therapy.

Our 25+ years in business can be summed up in two words – Incredibly Grateful.  We are so appreciative of our staff, our community and most importantly – our patients.  We are honoured to be serving the welcoming and friendly community of Newmarket (and surrounding areas).

In celebration of our 25th anniversary we are launching a prize draw for our past and present patients.  We’ll be drawing for prizes over the next 8 weeks.  The prizes are geared towards promoting movement and recovery.  Winners will be announced weekly via our Facebook page.  No action is required from you – if you receive this email you are included in the draw.  Good luck.  Note: draw is not open to York Rehab staff or their immediate family.

In celebration of our 25th anniversary we are launching a prize draw for our past and present patients.  We’ll be drawing for prizes over the next 8 weeks (Late Dec 2022 – Early Feb 2023).  The prizes are geared towards promoting movement and recovery.  Winners will be announced weekly via our Facebook page.  No action is required from you – if you receive this email you are included in the draw.  Good luck.  Note: draw is not open to York Rehab staff or their immediate family. Full “Terms & Conditions of the Celebration Draw can be found here.

Our most sincere thanks for your business and support over the years.

Ann & Glenn

Clinic Update #2

Tuesday March 17th, 2020 – 7am: Services Temporarily Suspended (Precautionary)

Dear Patients,

We continue to closely monitor developments as they relate to the coronavirus (covid-19) situation.  Our clinic is staffed by Physiotherapists and Chiropodists.  The professional associations and/or governing bodies for each of our practices have issued strong recommendations that as a precautionary measure, all non-essential and elective services be suspended immediately.  In response to this directive, our clinic has made the difficult decision to temporarily suspend patient services effective March 17th, 2020.

If you require urgent care, do not hesitate to contact reception from 8am to 4pm at 905-715-7201 to discuss your options (Covid-19 screening still applies).

Our wish is that we are doing our part to support social distancing which can flatten the curve in the spread of this virus. 

This may be a stressful time for you.  Educate yourself by following reputable sources for information on this situation such as the Ontario Ministry of Health or similar government bodies.  Do remember to wash your hands frequently and carefully (even while inside your home), sanitize your phone, clean doorknobs and latches regularly and speak to someone if you’re worried or stressed.  We are all in this together.  Stay healthy and safe.  We will continue to issue updates on our status as the need arises.

York Rehab Management

Clinic Update: Covid-19 (coronavirus)

Monday, March 16, 2020 – 11am

Dear Patients,

We have been closely monitoring the rapidly changing developments as they relate to the coronavirus (covid-19) situation. Our reactions and decisions have been guided by communication issued by the local municipal government along with health authorities both locally and provincially.

As it stands our clinic is currently open in order for us to continue to treat and take care of our patients. Given our clinic is not a high-traffic facility we believe that we can maintain a low-risk environment. However, as the safety of our patients, as well as our staff, is of utmost importance, we are doing the following:

– Using passive screening with signage before you enter the clinic asking ALL visitors to the clinic to self-identify symptoms and if any exist, they must refrain from entering the clinic and should contact their healthcare provider.

– We are also conducting active screening at reception to confirm that you have seen and reviewed the signage at the entrance to the building.

– We are asking staff to remain at home if they show symptoms.

– We are increasing the frequency of cleaning rituals which include entrance door handles, armrests in the waiting area, the point of purchase (Interac) machine, all exercise equipment after every use and other regularly used technology in the office (keyboards and touch screens).

– We are also practicing frequent and thorough hand washing in addition to the normal practice of therapists doing so between each patient visit.

– We invite patients to request the treating therapist wear a mask if that increases their comfort level. However, we won’t be providing masks to patients. If a patient feels the need to wear or request a mask, we would ask that they refrain from coming to the clinic.

We are continuing to monitor the developing situation closely and will issue additional information as the need arises.

This is a stressful time for all of us. Remember to wash your hands frequently and carefully, and sanitize your phone. We wish you continued health and stay safe.

York Rehab Management

Congratulations on your degree Fiona!

York Rehab is extremely proud to announce that Fiona MacKenzie, one of our therapists, has successfully completed the Diploma Programme in Mechanical Diagnosis and therapy (MDT). She is one of less than 20 physiotherapists nationally and 400 physiotherapists internationally with this designation. Her new diploma represents an increased depth of training and certification that she can use to provide patient remedy in the McKenzie Method, an evidenced based and highly recognized treatment process. Well done Fiona.

Staff Member Wins Award

Carrie-Ann McQuaid was awarded the Stan Pagonis President’s Award for her volunteer commitment to York Simcoe Baseball. Well done Carrie-Ann and congratulations!